Thank you for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 7 days from the date of delivery to request a return. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.
How to Return
To start a return, please contact us at info@sum-lebanon.com. Include your order number, reason for return, and photos (if applicable).
Refunds
Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within 7 business days.
Non-Returnable Items
- Used or damaged items
- Custom or personalized products
- Items returned after 7 days
Shipping Costs
Return shipping is free if the return is due to a product defect or error on our part. Otherwise, return shipping fees are the responsibility of the customer.
Contact Us
If you have any questions about your return or refund, please contact us at info@sum-lebanon.com.